How to Configure Topology Reporting

This task describes how to configure topology settings for monitors. It also describes how to select or modify the CI type and map metrics to indicators.

Prerequisites

If BSM requires a client certificate, you must configure the topology discovery agent in SiteScope to report topology to the BSM server. For details, see Configuring the Topology Discovery Agent in SiteScope When BSM Server Requires a Client Certificate in the HP SiteScope Deployment Guide.
For SiteScope to forward the host topology along with monitor CI data to BSM, the Report monitor and related CI topology option must be selected under the HP Integration Settings panel in the monitor properties. By default, this option is selected for monitors of supported environments and monitors that have a CI type defined by default. For user interface details, see BSM Integration Data and Topology Settings in the Using SiteScope Guide in the SiteScope Help.

Select the CI type

For monitors that report a topology by default (the default CI type associated with the monitor is displayed in parenthesis in the CI type list), you can use the default selection, or override the selection by modifying the CI type and entering key attributes.

For monitors that do not report a topology by default, select the CI type for the monitor in the BSM Integration Data and Topology Settings section, and enter values for the CI type key attributes. For the list of monitors that do not report a topology by default, see Monitors Not Reporting Topology Data By Default.

Note: For monitors where the CI type is per metric (for the list of monitors, see Monitors Reporting CI Per Metric), the CI type cannot be modified and CI key attributes are not displayed.

Tip: It is recommended to perform a resynchronization of SiteScope if BSM is restarted within 10 minutes after making changes to a monitor's topology settings. To do so, select Preferences > Integration Preferences > BSM Integration > BSM Preferences Available Operations, and click Re-Synchronize.

For user interface details, see BSM Integration Data and Topology Settings in the Using SiteScope Guide in the SiteScope Help.

Map Indicators to metrics

When a CI type is selected, the table in the Indicator Settings section is filtered to show indicator settings for the selected CI type. Monitors of supported environments and monitors that have a defined topology have indicators mapped to metrics by default. You can add new metric mappings or edit settings for existing mappings.

For monitors that do not have default indicator metric mappings, you can map metrics to the appropriate indicators for the CI type linked to the monitor. For the list of default indicator assignments, see Indicator Mapping Alignment.

For concept details, see Assigning SiteScope Metrics to Indicators.

For user interface details, see Indicator Settings in the Using SiteScope Guide in the SiteScope Help.

Select a preference for influencing BSM Service Health when events and metrics are reported to BSM - optional

Since SiteScope events and metrics can affect BSM's Service Health, select the preference for influencing Service Health when both data types are reported. Select the preference in the BSM Service Health Preferences section of HP Integration Settings. For user interface details, see BSM Service Health Preferences in the Using SiteScope Guide in the SiteScope Help.

This preference is relevant only when:

Both BSM and Operations Manager integrations are active.
The Operations Manager event integration is connected to the BSM server—not the HPOM server.
The following settings are selected in the monitor's HP Integration Settings:

In the BSM Integration Data and Topology Settings section: Enable reporting monitor status and metrics or Enable reporting monitor status and metrics with thresholds.
In the HP Operations Manager Integration Settings section: Send events.
Note:
- The preference can also be set globally for each newly-created monitor in Integration Preferences > HP Operations Manager Integration > HP Operations Manager Integration Main Settings. For user interface details, see HP Operations Manager Integration Main Settings in the Using SiteScope Guide in the SiteScope Help.
- For more information on choosing the preference to use, see Integrating SiteScope with Business Service Management Applications in the Integration with BSM and HPOM Best Practices Guide in the SiteScope Help.

Results

After configuring the topology settings click Save. SiteScope creates a CI for the monitor in RTSM and forwards monitor CI data to BSM.